Cookie Policy

This Cookie Policy explains how Ecom Heroes uses cookies and similar technologies when you visit ecomheroes.co or interact with our services. It describes what these technologies are, why we use them, the specific types we rely on, how long they last, and the control you have over them. Please read this policy together with our Privacy Policy, which explains how we handle the personal information we collect.

What Are Cookies

Cookies are small text files that a website places on your computer, phone, or other device when you visit. They are widely used to make websites work, to make them work more efficiently, and to give the people who run a website useful information about how it is being used.

Cookies do many different jobs. Some remember your preferences so the site behaves the way you expect. Others help us understand which pages are popular and how visitors move through the site. A cookie usually contains the name of the website it came from, how long it will stay on your device, and a value that is often a randomly generated number.

You may also see cookies described in a few different ways. A session cookie is temporary and is removed as soon as you close your browser. A persistent cookie stays on your device until it expires or until you delete it. A first party cookie is set by Ecom Heroes, while a third party cookie is set by another company whose service appears on our pages.

Why We Use Cookies

We use cookies to keep our website secure and reliable, to remember your settings, to measure how our content performs, and to understand what our visitors find useful so we can keep improving. In short, cookies help us give you a smoother experience and help us run our business responsibly.

We only use cookies that are necessary or that we believe add real value for you. We do not use cookies to collect more information than we need, and we do not use them to build a detailed picture of your private life.

Categories of Cookies We Use

We group the cookies on our website into the categories below. The exact cookies in use may change over time as we update our website and the tools we rely on.

Strictly Necessary Cookies

These cookies are essential for our website to function. They enable core features such as page navigation, security, and access to protected areas of the site. Without these cookies, parts of the website cannot work properly. Because they are essential, they cannot be switched off through our systems.

Performance and Analytics Cookies

These cookies help us count visits, identify traffic sources, and see which pages are the most and least popular. They show us how visitors move around the site so we can measure and improve performance. The information these cookies collect is combined with other data and reported in a way that does not directly identify you.

Functionality and Preference Cookies

These cookies allow our website to remember choices you make, such as your language or region, so we can offer a more personal and convenient experience. The information they collect may be anonymous, and they usually do not track your activity on other websites.

Marketing and Advertising Cookies

Where we use these cookies, they help us understand which of our messages are useful and may allow us or our partners to show you more relevant content on other platforms. We only use marketing cookies where you have given permission, for example through a cookie banner where one is shown.

Similar Technologies We Use

Cookies are not the only technology we may use. We may also use pixels, which are sometimes called web beacons. These are tiny images that help us understand whether an email has been opened or a page has been viewed. We may use local storage, which lets a website store information in your browser to help pages load faster or remember your preferences. These technologies work in a similar way to cookies, and this policy applies to them as well.

Third Party Cookies and Services

Some cookies on our website are placed by trusted third parties that provide services to us. For example, we may use an analytics provider to help us understand website traffic, or we may embed content such as videos or maps that set their own cookies. We may also include buttons that link to our social media profiles, and those platforms may set cookies when you interact with them.

We do not control cookies that are set by third parties. We choose our partners carefully and ask them to handle information responsibly, but their use of cookies is governed by their own policies. We encourage you to review the cookie and privacy notices of any third party service you interact with.

How Long Cookies Stay on Your Device

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies last only until you close your browser. Persistent cookies remain for a set period that can range from a few minutes to a longer period, and they are used again each time you visit until they expire or you remove them. We aim to keep the lifespan of our cookies no longer than is necessary for their purpose.

Legal Basis for Using Cookies

For strictly necessary cookies, our legal basis is our legitimate interest in operating a secure and reliable website. For all other cookies, including analytics and marketing cookies, we rely on your consent where the law requires it. You can withdraw your consent at any time by adjusting your cookie settings or your browser settings, as described below.

How to Manage Your Cookies

You have several ways to control cookies.

• Where we display a cookie banner, you can accept or refuse optional cookies and change your choice at any time.
• Most browsers let you view the cookies you have, delete them individually or all at once, and block cookies from being set. You will usually find these controls in the settings or preferences menu of your browser.
• You can set your browser to warn you before accepting a cookie, or to refuse cookies altogether.

Please remember that if you block or delete cookies, some parts of our website may not work as intended, and your experience may be less convenient. The choices you make are specific to the browser and device you are using, so you may need to update your settings on each device you use.

Global Privacy Control and Do Not Track

Some browsers offer a Do Not Track signal or a Global Privacy Control setting that tells websites about your privacy preferences. There is not yet a common industry standard for how websites should respond to these signals. We aim to respect recognized privacy signals where we are able to do so, and we will continue to review our approach as standards develop.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in the law, or changes in the way we operate. When we make an update, we will revise the date shown at the top of this page. We encourage you to review this policy when you visit so you stay informed about how we use cookies.

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